Donald Jobs

service@qiaobutang.com

(+86) 138-0013-8000

Weibo: @Donald Jobs

Objective: Junior Customer Service Representative

Self-evaluation

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Several customer internship experience, familiar with the basic process of customer service

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A solid business knowledge in XX industry

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Good communication skills

Skills

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Mandarin Proficiency Test Certificate, 1st Grade, B Level

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CET-6 (538)

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Proficiency in MS Word,Excel,PowerPoint

Customer Service Experience

Shanghai  Langte Technical Services Ltd.

2013.12-2014.05

Customer Service Representative (Intern)

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Contacted with the customers who have purchased the product

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Recorded customer issuesand generated documentation through the CRM system 

Zhejiang, Runxun Telecom Ltd.

2012.07- 2012.10

Service Specilist (Intern)

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Solved customer problems, periodically query the database and supplementary Information 

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Called the customers to comfirm whether the information changed

XX Industry Experience

Shanghai Dada Software Training

2012.07-2012.09

IT Skills Training

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j2ee training jsp, servlert, ssh, jquery, mybitas, dwr Etc.

Other Experience

Jobs University Students' Union

2011.10-2012.09

Organization Department Officer

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Organized Orientation Party and New Year's party

Jobs University "Freshmen Cup" English Speech Contest

2012.03

Education

Jobs University

2010.09-2014.06

Bachelor of XX

Second-class Jobe University scholarship for two consecutive years (10% of class)

Hobbies

Calligraphy, Badminton