Donald Jobs

service@qiaobutang.com

(+86) 138-0013-8000

QQ: 2365213431

Objective: Telephone Customer Service (Accepting shift work)

SKILLS

Mandarin Proficiency Test Certificate, 2nd Grade, A Level

CET-4, Good written and spoken English

Proficient in Word, Excel, Powerpoint; Typing speed more 60 words per minute

TELEPHONE CUSTOMER SERVICE EXPERIENCE

China Mobile Ltd 

2013.07-2014.03

Call Center Service Personnel

Responsible for solving users’ business problems, communicating with 40 or more customers per hour,  achieved 100% customer satisfaction

Responsible for marketing services to customers, monthly sales of more than ten thousand

No complaints during the work

Personal audio refer to the attachment

OTHER EXPERIENCE

XXXX College Volunteers Center

2011.09-2012.09

Volunteer

Participated in volunteer center activities on a regular basis

Cleaned nursing homes for old man, chatted with the elderly

Once took part in the charity sale, sold 25 items in one day

EDUCATION

Jobs College

2011.09-2014.07

Major in XXX

HOBBIES

Drama, acted drama actress once

Movies, traveling