Donald Jobs

No.67, Lane123, Job Road, Job District, Shanghai, China 200070

service@qiaobutang.com

(+86) 138-0013-8000

Background Summary

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Team player with 3 years experience in cross-cultural training, program co or di nation, and customer service

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Outstanding writing, interpersonal, problem solving and organizational skills. Native fluency in Japanese

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Computer skills include Microsoft (Word, Excel) and basic database management (SPSS, Access)

Education

University of Washington

Seattle, WA

B.A., Intercultural Commu ni  cations, Cum Laude

June 2014

Coursework in or ga ni za tional and interpersonal communication, writing, and psychology

Experience 

Cross-Cultural Training

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Designed and conducted workshops on Japanese patterns of communication

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Researched and assembled cultural diversity information packet, used in training educators

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Conceived and conducted study abroad workshop and indilogistical arrangements and cultural adjustments overseas

Program Coordination

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Effectively managed program participants of diverse ethnic and cultural back grounds

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Designed and edited monthly program newsletter; improved internal commu ni cation

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Accelerated program application process by more than 50% after complete revision of program information packet and forms

Program Coordination

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Served as liaison between volunteers and clients by exercising active listening skills

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Successfully mediated interpersonal conflicts and problems of mis communication

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Maintained regular phone and written contacts with clients; kept detailed written documents which promoted continuity and cohesion in the service

Work History

Caseworker

Big Sisters of King County, Seattle, WA

9/2011 - Present

Program Coordinator

Japan-America Society, Seattle, WA

1/2011 - 8/2011

Program Coordinator/Interpreter

American Red Cross, Seattle, WA

9/2010 - 12/2010

ESL Teacher’s Assistant 

Bellevue Cherry Crest School, Bellevue, WA

1/2007 - 6/2009

Counselor/Administrative Asst.

ECC Foreign Language Institute, Everett, WA

6/2007 - 9/2007

Additional

Permanent resident status. Member: SIETAR International, Japan-America Society, American Society for Training and Development and World Affairs Council